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Terms & Conditions That Govern Your 1mjudi Account

Before you open an account with us, read through these terms carefully — they set out exactly what you agree to when you use 1mjudi, what we commit…

Account eligibility depends on local lawApplies to all deposits and withdrawalsCovers Touch 'n Go, GrabPay, Boost dan FPXGoverns all account activity on 1mjudi.proUpdated terms take effect upon continued use
1mjudi Terms & Conditions That Govern Your 1mjudi Account
TERMS ENQUIRY CHANNELS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe a specific condition has been applied incorrectly to your account, our support team is available to clarify.

Live Chat Start a live chat session directly from any page on 1mjudi.pro to raise a terms-related question. Our agents can reference the relevant clause and explain how it applies to your account in real time.
Email Support Send a written enquiry to our support address if you need a documented response about a specific clause. We aim to reply within 24 hours on working days with a clause-level explanation.
Telegram Reach our support team via Telegram for faster back-and-forth on terms questions. Useful when you need quick clarification on deposit conditions, withdrawal rules or account suspension clauses.
HOW WE HANDLE YOUR ACCOUNT

Our Commitments Under These Terms

These six points reflect the concrete practices behind the terms you agree to — covering how we secure your data, handle cookies, manage account retention and process any change requests you submit.

Data Handling

We collect only the account data required to verify your identity and process transactions. Your personal details are not shared with third parties except where required for payment processing through Touch 'n Go, GrabPay, Boost dan FPX.

Cookie Policy

We use session and analytics cookies to keep your lobby state active and measure page performance. You can manage cookie preferences in your browser settings; disabling certain cookies may affect lobby functionality on 1mjudi.pro.

Account Security

Your account is protected by password authentication and we strongly encourage two-factor verification. Any suspicious login attempts trigger an automatic lock and a notification to your registered contact details.

Data Retention

We retain your account records for as long as your account remains active and for a defined period after closure, in line with transaction record-keeping obligations. You may request a summary of retained data via email.

Change Requests

To update your registered email, phone number or payment method on file, submit a verified request through live chat or email support. Changes take effect after identity confirmation to prevent unauthorised account alterations.

Terms Contact

For formal written queries about how a specific clause applies to your account, email our compliance desk. We will respond in writing within two working days and document the exchange for your records.

Frequently Asked Questions About Our Terms

These questions cover the most common points that come up when you read through the terms — from how updates are communicated to what happens when a clause affects your withdrawal or account status. If your question is not here, our support team can clarify any clause directly.

Updated terms take effect as soon as they are published on this page at 1mjudi.pro. Continued use of your account after the update date constitutes your acceptance of the revised terms, so we recommend checking this page when notified of changes.

The same terms apply uniformly to all accounts, regardless of whether you are in Kuala Lumpur, Johor Bahru or elsewhere. Access to our platform depends on whether local law in your specific jurisdiction permits it — the terms do not override local legal restrictions.

Yes. Email our support team with your account reference and the approximate date you registered. We keep version-dated records of our terms and can provide the version that was active at the time your account was created.

A breach may result in a temporary suspension or permanent closure of your account, depending on the severity. We will notify you via your registered contact details and reference the specific clause that was breached before any action is taken.

Yes. All deposit and withdrawal transactions — including those processed via Touch 'n Go, GrabPay, Boost dan FPX — fall under these terms. The payment section of the terms sets out processing timelines, dispute procedures and reversal conditions.

Submit a written dispute via email to our compliance desk, citing the clause number and the specific decision you are contesting. We aim to issue a written response within two working days. Live chat is available for preliminary clarification before a formal dispute is raised.

Accounts that remain inactive for an extended period may be subject to dormancy conditions set out in the account management section of these terms. You will receive a notification before any dormancy status is applied, giving you the opportunity to log in and reactivate.