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How 1mjudi Protects Your Personal Data

At 1mjudi, your personal data belongs to you — we only collect what is necessary to operate your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

Data collected only as neededEncrypted account storageYour right to access & deleteMalaysia-applicable jurisdictionNo data sold to third parties

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What Data We Collect and Why

1mjudi Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect your name, email address, contact number, and the payment method you choose — whether that is Touch 'n Go, GrabPay, Boost dan FPX. Transaction records are stored to verify deposits and withdrawals and to meet any obligations

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that apply under local law where access is permitted. We also collect device identifiers and session logs to protect your account from unauthorised access. Cookies and similar technologies help us remember your preferences and serve pages faster. We do not collect more than what is strictly
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required for these purposes, and no personal data is sold or rented to outside parties for marketing use. Retention periods are set in line with applicable local regulations, and data no longer needed is securely deleted.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

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Reach Us About Your Privacy Rights

If you have questions about how your data is handled, want to request a copy of the information we hold about you, or wish to ask for deletion, our team is reachable…

Live Chat Reach our data support team directly through the live chat window in your account dashboard. Available daily and usually responds within a few minutes during operational hours.

Email Support Send your privacy request, data access query or deletion instruction to our dedicated email address. We acknowledge every email and provide a full response within five working days.

Help Centre Our Help Centre contains step-by-step instructions for submitting a data subject request, updating account details, or withdrawing consent for non-essential data processing.

AMALAN PERLINDUNGAN DATA

How We Handle Your Data at Every Stage

From the moment you submit your registration details to the day you request account closure, your data moves through a consistent set of controls.

Encrypted Storage

All personal data and payment records are stored using AES-256 encryption at rest. Access to stored records is restricted to authorised personnel only, with every access event logged and auditable.

Cookie Controls

We use essential cookies to keep your session active and optional analytics cookies to understand page performance. You can withdraw consent for non-essential cookies at any time from your account settings.

Account Security

Two-factor authentication is available on all accounts. Login attempts, device changes and password resets are all logged, and suspicious activity triggers an automatic account flag for manual review.

Data Retention Policy

We keep your account data for as long as your account remains active and for the period required by applicable local law after closure. Data that no longer serves a legal or operational purpose is permanently deleted.

Third-Party Sharing

We share data with payment processors — such as those handling Touch 'n Go, GrabPay, Boost dan FPX transactions — only to complete your requested transactions. No personal data is shared for external marketing purposes.

Your Request Rights

You may request a full copy of the data we hold, ask us to correct inaccurate details, or instruct us to delete your data where no legal retention obligation applies. Requests are handled within five working days.

Your Privacy Questions Answered

These are the questions we receive most often about how 1mjudi handles personal data. If your question is not covered here, contact our support team via live chat or email and we will respond with specific details relevant to your account.

We collect your name, email address, contact number and the payment method you register — for example Touch 'n Go or GrabPay. Device identifiers and session data are also recorded to protect your account from unauthorised access.

We do not sell your data. We share it only with payment processors — those handling Touch 'n Go, GrabPay, Boost dan FPX transactions — strictly to complete your deposits or withdrawals. No data leaves our systems for marketing or advertising purposes.

Data is retained for the period required by applicable local law following account closure. Once that obligation expires, all personal records associated with your account are permanently and securely deleted from our systems.

Submit a data access request through live chat or by email using the contact details in the Support section of this page. We will confirm receipt and deliver a full copy of your data within five working days of receiving a verified request.

Yes. Where no legal retention obligation applies, you can instruct us to delete your personal data. Send your deletion request via live chat or email, and we will confirm the outcome once the process is complete, typically within five working days.

We use essential cookies to keep your session running and optional analytics cookies to monitor page performance. You can withdraw consent for non-essential cookies at any time through your account settings without affecting core account functionality.

Our data protection contact handles all privacy-related queries and formal requests. You can reach them directly via the email channel listed in our Help Centre or through live chat during operational hours. We aim to respond within five working days.

How 1mjudi Protects Your Personal Data

Reach Us About Your Privacy Rights

How We Handle Your Data at Every Stage

Encrypted Storage

Cookie Controls

Account Security

Data Retention Policy

Third-Party Sharing

Your Request Rights

Your Privacy Questions Answered

01 What personal data does 1mjudi collect when I open an account?

02 Does 1mjudi sell or share my data with third parties?

03 How long does 1mjudi keep my account data after I close my account?

04 How can I request a copy of the data you hold about me?

05 Can I ask 1mjudi to delete my personal data?

06 Does 1mjudi use cookies, and can I control them?

07 Who is responsible for data protection at 1mjudi, and how do I contact them?

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